CARES Systems Support™
Building Sustainable Wellness Systems for Those Who Serve
The CARE Systems Support™ (Culture • Alignment • Resilience • Equity) Program helps public safety agencies build sustainable, culturally aligned wellness systems that go beyond awareness, to achieve measurable impact.
Grounded in FRBH’s national standards, CARE Systems Support™ brings together leadership, culture, and operations to ensure that responder well-being is embedded into the fabric of every organization—not treated as an afterthought.
Why CARE Matters
Behavioral health in public safety isn’t just about providing services—it’s about transforming systems. Responder wellness breaks down when culture, policy, and practice aren’t aligned. The CARE model helps agencies close those gaps through data-driven, culturally responsive strategies designed specifically for high-stakes environments.
“We help agencies move from reactive care to proactive, sustainable wellness.”
Our Focus Areas
FRBH CARE Systems Support™ helps organizations design and strengthen behavioral health systems across four interconnected pillars:
C-Culture
Create psychologically safe environments where responders feel supported, seen, and heard.
Leadership engagement and policy integration
Peer support and stigma reduction
Psychological safety and morale building
A-Alignment
Ensure wellness strategies are fully aligned with operational realities.
Integrating behavioral health with agency structure
Aligning EAP, CISM, and leadership programs under one framework
Policy audits and implementation plans
R-Resilience
Build organizational and individual resilience through prevention, preparedness, and post-crisis recovery.
Resilience training and stress mitigation strategies
Critical Incident Stress Management (CISM) optimization
Return-to-duty and reintegration support
E-Equity
Advance equitable access to behavioral healthcare for all responders and support staff.
Reducing disparities in access, utilization, and care
Ensuring inclusivity across gender, role, and rank
Promoting culturally competent system design
Learn More About the FRBH Standards →
Our Approach
Each CARE engagement begins with a system readiness assessment—evaluating leadership commitment, operational capacity, and cultural readiness.
From there, FRBH experts provide customized implementation support, helping agencies:
Design and implement integrated wellness programs
Strengthen peer support and leadership capacity
Develop policies that reinforce accountability and sustainability
Track and measure outcomes to ensure long-term impact
CARE Systems Support™ is delivered in partnership with FRBH Solutions, Inc., the implementation and training subsidiary of the American Board of First Responder Behavioral Healthcare.
Who We Support
CARE Systems Support™ is available to:
Fire, EMS, law enforcement, dispatch, and corrections agencies
Public safety and emergency management departments
Behavioral health and human service organizations supporting responders
Federal, state, and local government entities
The Outcome
Agencies that complete the CARE process emerge with:
A sustainable wellness framework aligned with FRBH accreditation standards.
Improved workforce resilience, morale, and retention.
Measurable improvements in access, utilization, and trust in behavioral health services.
A culture where wellness is operationalized—not optional.
Join the Movement
FRBH is redefining what it means to build resilient responder systems. Through CARES Systems Support™, we’re helping agencies move beyond programs and policies—to culture, connection, and sustainability.